Shipping & Returns

Returns Policy

You may return most new, unused items within 30 days of delivery for a full refund as long as the item is in the original condition with all tags and packaging in tact. 

We will aim to process all returns within 1-2 working days from receipt of the item.

Refunds are usually made at this point but please note that if you paid via credit or debit card this may take 3-5 business working days to appear back in your account.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. 


Shipping

Orders over the value of £20 are currently shipped free of charge with the exception of any items over 1.5m in length (i.e Rod or Poles).

Any items over 1.5m in length with an order value of £150 or less will be charged at £15.99 after checkout, we will contact you for this payment. 

Any items over 1.5m in length with an order value over £150 will be charged at £4.99 after checkout, we will contact you for this payment. 

Any orders under the value of £20 will be charged £4.99 automatically at checkout. 

We can ship to any address within the UK. Most orders can be expected within 1-2 business days from ordering, but during peak times this may be 3-5 business days. 

When placing your order the shipping fee should automatically be applied to your basket, however we will contact you for the postage payments for all long items such as rods or poles.